Effective meetings & communication

Scope

Definition

Effective meetings and communication means sharing results clearly and briefly, so every meeting ends with clear actions and owners.

Applicable to
  • Everyone who presents or leads in a Leor meeting
  • Every meeting, every center: see the Meetings menu

Why it matters

Sk why
  • Results are seen. Everyone sees the same numbers, so problems show early.
  • Owners act. Every result and every action has a name next to it.
  • Time is saved. Short meetings leave more time for clients.

How it works

Every meeting has its own page with the agenda. These topics are the same in every meeting.

Sk steps
Prepare

Your slides and data are ready before the meeting.

Present a slide

Every slide is a short presentation of its own.

Discuss

Each slide is discussed before the next slide.

Action points

Every action has one owner, one result and one date.

Requirements

The meeting ends with what the team needs.

Time

Start on time, end on time.

Never

Sk rule
  • End a meeting with actions that have no owner or no date.
  • Blame a person in front of the team.

Good practice

Sk tips
  • Keep it simple. One message per slide. If a newcomer cannot follow it, make it simpler.
  • Same order every time. The slides keep their order, so everyone knows what comes next.
  • Use round numbers. Say ₹4.8 L, not ₹4,78,350. Numbers make a point; they do not need to be exact.
  • Show, then tell. Point at the chart while you speak, so people see what you mean.
  • Praise in public. Name good results and the people behind them. Correct one to one.

Training

Sk train
  • By: The meeting lead, during real meetings
  • How: Read this note. Then present your own slides in a Weekly Center Meeting and get feedback from the lead.
  • Time: VERIFY: time to Independent
  • Sign-off: VERIFY: who signs off, after how many meetings
  • Material: Coming soon
Sk levels
  • Observe You attend meetings and follow each slide. The lead explains
  • Assist You prepare slides together with the slide owner. The owner checks
  • Supervised You present your own slides. The lead gives feedback after the meeting
  • Independent You lead a meeting and coach others to present. No check needed

Words to know