Skin analysis report

Definition

The skin analysis report shows the condition of the client's facial skin in pictures and scores, so the Doctor can see concerns the eye alone can miss.

Applicable to
Why it matters at Leor
  • Proof, not opinion. The client sees their skin measured, not only described. This builds trust in the plan.
  • It finds what the client did not mention. Hidden pigmentation or redness often leads to a better-fit plan.
  • A starting point. Every later report is compared with this one, so results become visible.
  • The client takes it home. The printout and email keep the visit and the plan in their mind.

What is in the report

VERIFY: match this table to the report printed by Leor's skin analyser at each center (KP: ask Arjun; Aundh: unknown). The rows below are the measures most skin analysers show.

Sr Section What it shows How to read it Leor concern
1 Client details Name, date, age Right client, right date? Age is used for the comparison scores. -
2 Spots Visible marks on the surface Count and size. Compare left and right. Pigmentation, Acne marks
3 UV spots Sun damage under the surface, not yet visible Many UV spots: pigmentation is likely to come. Pigmentation, Tanning
4 Brown spots Deeper pigment such as melasma and freckles Where are they: cheeks, forehead, upper lip? Pigmentation
5 Wrinkles Lines and folds Where: eyes, forehead, mouth. Fine or deep? Fine lines wrinkles, Sagging skin
6 Texture Smoothness of the surface Rough areas: scars, bumps, uneven skin. Acne scars, Glow
7 Pores Size and number of open pores Large pores on nose and cheeks are common. Look at how far they spread. Glow, Acne
8 Red areas Redness, inflammation, visible blood vessels Spread-out redness: sensitive skin or rosacea. Spots of red: active acne. Rosacea, Acne
9 Porphyrins Bacteria in the pores, linked to acne High score: acne may get worse. Acne
10 Scores Each measure as a number or percentile Most machines compare the client with people of the same age and skin type. A low percentile means worse than peers. VERIFY: how Leor's machine scores -

How to read it

Always in this order.

Sr Step At Leor this looks like Ask yourself
1 Check
Is the report valid?		 Right name and date. Clean face, no make-up, sharp photos. Can I trust this report?
2 Start with the concern
What the client came for		 Find the client's own concern in the report first. What does the report say about why they came?
3 Look for the rest
Potential issues		 Scan every section for scores that stand out. What does it show that the client did not tell us?
4 Compare
With the last report		 At follow-ups, put the new report next to the last one. VERIFY: where past reports are kept Is the skin improving?
5 Link to the plan
Concern to service		 Turn each finding into a Leor concern, then use Service Explorer. Which service fits each finding?
Critical
  • The report supports the Doctor's examination. It never replaces it.

Example reports

Real Leor reports, with the client's name, contact details and face hidden.

VERIFY: add one example report per center as a PDF in Attachments, then embed it here:

  • KP:
  • Aundh:

What good looks like

✓ Do ✗ Don't
Start with the client's own concern Read out every section and number
Point at the picture while you explain Talk only about scores
Name potential issues as things to look at Use the report to scare the client
Say what the score means for this client Use terms like "porphyrins" without explaining them
Compare with the last report at every follow-up Treat every report as if it were the first

Key words

  • Concern: what the client says they came for.
  • Potential issue: a problem the client did not mention, that could or should be a concern.
  • UV spots: sun damage under the skin surface, shown only under UV light.
  • Porphyrins: substances made by acne bacteria in the pores. They show up under UV light.
  • Percentile: where the client stands compared with 100 people like them. 70 means better than 70 of them.

Common mistakes

Mistake Why it is a problem Do this instead
Reading a report taken with make-up on The scores are wrong, and so is the plan Check the photos first. Redo the scan if needed
Explaining only the client's concern Hidden issues are missed Look through every section
Explaining every section The client gets lost Concern first, then 1 or 2 other findings
No comparison at follow-up Progress cannot be shown Compare with the last report

Practice

Read the question, pick your answer, then open the answer box.

  1. The client came for acne. The report also shows many UV spots. What do you tell the client?

a) Explain the acne result first, then show the UV spots as sun damage that can turn into pigmentation
b) Talk only about acne, the client did not ask about the rest
c) Make the UV spots the main topic

  1. The photos on the report look shiny and slightly blurred. What do you do?

a) Explain the report anyway
b) Ask for a new scan before you read it
c) Read only the scores, not the pictures

  1. The report shows strong redness on both cheeks. The client says it is "just sensitive skin". What do you do?

a) Agree and move on
b) Plan a strong peel to even the colour
c) Examine the skin yourself before you decide

Sign-off

The trainer watches the trainee during a normal shift and ticks each point.

Sr The trainee can ✓
1 Check that a report is valid before reading it ☐
2 Name what each section of the report shows ☐
3 Find the client's concern and 1 or 2 potential issues on a report ☐
4 Link each finding to a Leor concern ☐
5 Explain a report to a client in plain words ☐
6 Compare a follow-up report with the previous one ☐
  • Trainee: ____
  • Trainer: ____
  • Date: ____