Skin Practitioner · Doctor · Relationship Manager · Nurse · Receptionist · Floor Manager · Valet · Center Manager · Hospitality Executive · Nutritionist · Marketing Manager · Finance Manager · Founder · Client
Always type the full name above, singular, everywhere (SOP tables, meetings, lists, checklists); never type a short label. SOP step tables show the short form on screen by themselves (Pract., Dr., RM, Recep., CM, FM, Mktg. ...), with the full name on hover or tap; meetings and paper show the full name.
Client (journey maps only)

First and last row of a procedure (Sr column)

← Previous: SOP, step N is done
⏵ Start: the event that starts it (nothing before)
→ Next: SOP
■ End: the final state (nothing after)

Callouts

Definition

One sentence.

Critical

Exact copy of a step ⚠ line (top of Procedure, before the first stage)

Applicable to

Treatment note

Inside table cells

⚠ Warning (one per step)
✓ Proof the step was done right
For [variant]: text
For [variant] only:
Verb rest of step
Line break:
· between variant blocks:
Time: every step its own time, never one time over several steps
Empty Product or Machine cell: -
Open item: VERIFY: what must be confirmed

Table headers

Sr	Step	Product	Machine	Time	By

Sr	Step	Time	By

Arrows

← → ↑ ↺ ⏵ ■